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The Holiday Gift Card Playbook for Local Businesses
When to launch, what to charge, where to sell and what the VAT rules say. A plan for cafés, salons and shops that want December to pay off in January.
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Ideas and updates on loyalty, digital wallets and customer experience.
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Google Wallet Loyalty Cards in 2026: What Changed and Why It Matters
Google redesigned every loyalty pass, opened location reminders to all pass types and keeps adding ways to enrol. What that means for a local loyalty program.
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Journal
Apple Wallet Is Becoming More Than a Wallet
How iOS 27 and Featured Actions are changing what Wallet passes can do.
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